Committed to Our Customers

GET TO KNOW US

We are BROWN® USA, a manufacturer and supplier of high-quality tools, hardware and home maintenance products. We are committed to delivering durable and reliable value to our consumers.

BROWN® was founded in 1993 in the United States and has grown to encompass a wide network spanning several countries around the world. Our products are built under the strictest of guidelines and quality control standards, and our number-one goal is to create innovative lines that best serve our consumers’ needs.

What Sets Us Apart

Our BROWN® team consists of the best people in the business, from Leadership, to Sales and Marketing, to Product Management. We train our team extensively and continually, and we provide them with the knowledge and tools to stay fully informed about updates and new additions when it comes to product lines and individual items.

CUSTOMER SUPPORT

We prioritize customer needs and pride ourselves on delivering exceptional customer service. We actively listen to customer feedback, personalize their offerings, and consistently exceed customer expectations.

QUALITY PRODUCT & VALUE

Delivering high-quality products at a price that won’t break the bank. Brown consistently provides superior quality products to build trust, customer loyalty, and a strong reputation in the marketplace.

STRONG LEADERSHIP

Consistent and strong leadership with two passionate generations of industry experience in-house. We constantly seek ways to enhance and evolve our products, processes, teams, and customer experiences.

The Brown Promise

We strive to enhance our consumer’s shopping experience and ensure repeat business through the BROWN® PROMISE of complete consumer satisfaction. We are proud of our reputation as a manufacturer and distributor of quality products at a great value. We are constantly testing, improving and adapting our products to ensure maximum performance, durability and reliability and with our incomparable service experience, we are truly unmatched in the industry.

Watch Our Evolution

From our humble beginnings to expanding our reach across international markets, this video captures the milestones, challenges, and innovations that have shaped our company. Watch how we’ve evolved over the years, staying true to our core values while continuously striving to meet the changing needs of our customers.